Let's make a change

Black Chicken Remedies - TerraCycle recycling program

Every day in our society we are increasingly making a negative impact on our environment through large amounts of waste ending up in waterways, oceans and landfill; so here at Black Chicken Remedies we have decided to make a positive change and are now partnering with TerraCycle to reduce our impact. Customers will be able to return their used containers for a $10 e-gift card to use on the Black Chicken Remedies website.

1. Collect and pack

2. Send

3. Recycle

4. Get rewarded


1. Collect and pack

When separating all your everyday recycling material e.g. cardboard, paper wrapping, glass bottles, PET plastic, tins etc see which of your Black Chicken Remedies containers and packing material you can recycle and put these into your local council recycling bins.

Now with any left over items place these in one of our shipping boxes or another suitable box to send to us.

2. Send

Inside your box put a piece of paper with your full name and email address and send to our warehouse via Australia Post or using your preferred courier. Then email us at support@blackchicken.com.au to let us know you are sending us some recycling.

Send to:

Black Chicken Remedies - Recycling Program

Unit 24, 198-222 Young Street,

Waterloo NSW 2017

3. Recycle

Once Black Chicken Remedies receive your recyclable containers, we separate and collate these until we have a large quantity to return to TerraCycle. Once these are returned to TerraCycle they repurpose these materials by the melting down of plastic into new everyday products such as recycled bins, benches etc.

4. Get rewarded

Once your containers are returned to Black Chicken Remedies, we will email you a $10 e-gift card to say THANK YOU for reducing your carbon footprint.

Do you have a question? Check out our FAQ's

How to pack and send:

Where do I send it?

All packaging to be returned for the program is to be sent to:

Black Chicken Remedies - Recycling Program

Unit 24, 198-222 Young Street,

Waterloo, NSW 2017

Australia

Include your Full Name and Email Address on a piece of paper so our staff are able to email you your e-gift card. Then email us at support@blackchicken.com.au to let us know you are sending us some recycling.

Can I drop it off to BCR?

No, we will only accept items that are posted back to us. Unfortunately, due to the location of our warehouse, there is no parking available to drive and drop containers, all containers must all be sent back by post or courier to us.

What should I package my parcel in?

Pack all your used containers in a Black Chicken Remedies box, or any other box or packaging you have. Don’t forget to include your Full Name and Email Address on a piece of paper so our staff are able to email you your e-gift card. Then email us at support@blackchicken.com.au to let us know you are sending us some recycling.

Do I need to clean my containers prior to sending?

No, you don’t need to clean your containers prior to sending, please just make sure you’re not sending any remaining product in the containers. Once the containers are received by TerraCycle they will clean these at their facility prior to recycling as it is more water efficient for the containers to be cleaned in bulk not individually.

What if the parcel gets lost, do I still claim my reward?

Unfortunately, if your courier loses your parcel before it arrives to Black Chicken Remedies, we will be unable to provide the $10 reward as we will not have any packaging to return to TerraCycle.

How to claim my reward:

How do I make sure I get my e-gift card?

Ensure you include your name and email address and email us at support@blackchicken.com.au to let us know you are sending us some recycling.

Make sure you send us product we can recycle (check eligibility below).

Send your used packaging without any residual product.

When will I receive my e-gift card?

We will provide your gift card via email within 1 week of your package being received into our warehouse. If you have not received your e-gift card within 1-2 weeks please contact us just in case we have your details incorrect.

What's the e-gft card's expiry date?

E-gift cards provided for returned containers have an expiry date of 3 years from date of issue.

Can I use my e-gift card in a stockist store?

Gift vouchers provided can only be use through the Black Chicken Remedies website.

Can I give my card to someone else?

No, you are not able to gift your e-gift card as this is assigned specifically to your email address.

Container eligibility:

What can I send?

Please note: If your council has a recycling program please recycle what you can in that program first and only send us what can't be recycled there or any of our products that you are unsure if they can be recycled this way.

All Black Chicken Remedies product packaging, including:
PET plastic jars (including lids, pump and spray closures)
Glass bottles (including dropper closures)
Glass jars (including lids)
Tins (including lids)
Sachets

Is it ok to send other brands

No we only accept Black Chicken Remedies product packaging.